Diversified Services Group maintains a state of the art call center located in downtown Chicago. We use the latest in debt recovery software coupled with a lightening-fast “predictive” auto-dialer capable of calling hundreds of accounts per minute. Our agents are highly experienced collectors with years of experience in utilizing our state-of-the-art collection technology. Behind two biometric fingerprint readers and monitored 360 degree cameras, in-house IT staff protects critical data and infrastructure 24/7. Inside our data center, we maintain multiple redundant servers backed up every 15 minutes to a dedicated server and mirrored securely in the cloud.
